Natalie Roberts

About Me

Results-oriented professional with accomplishments in training, technology, leadership, and project management. Passionate about managing projects and developing technology to enhance processes and user experiences.

Recently completed the Full Stack Web Developer Boot Camp at the University of Central Florida. Interested in working on freelance projects with companies or individuals. Open to full-time technology opportunities.

Get in Touch

JOB WELL DONE

Signature Professional Achievements:

Lead teacher for the Individually Motivated Performance Assisted by Computer Technology (IMPACT) dropout prevention program at Celebration High School.

Developed District-wide best practices for curriculum, mentoring guidelines, and procedures for reporting student progress. These practices continue to be used in the District and serve as the foundation for the training of new IMPACT instructors.
Graduation rate of students in the IMPACT program was 90% from 2008-2010. Successfully increased the overall school graduation rate by 10% in 2009.
Recognized nationally as an Inspired Educator Finalist for defining, building and successfully implementing the IMPACT educational program at Celebration High School using PLATO Learning’s online instructional solutions.

Lead project manager and trainer for offshore call center implementation at Tupperware Corporation.

Successfully implemented all training, technical, and operational aspects of an overseas call center expansion to Cebu, Philippines.
Expanded call service agents from 13 to 110 in one year and successfully transitioned full inbound phone servicing to the Philippines.
Received the 2004 Tupperware Global Leadership Award in recognition of outstanding leadership in implementing the successful launch of an expanded Call Center in Cebu, Philippines.

HARD WORK

Employment History:

Osceola County School District, Industry Training Specialist and Teacher, 12 years

Provide transition advisement for college and career-bound adults.
Develop training programs with businesses and the community to expand learning opportunities for students.

Aon Hewitt, Implementation Project Manager, 2 years

Managed activities of all customer service resources during the implementation of new accounts, including coaching employees, consulting managers and training.
Successfully managed four client implementations of direct compensation servicing and one for multi-process HR servicing.

Tupperware Brands, Training Manager and Curriculum Developer, 5 years

Managed training program for over 100 employees, located in Orlando, FL and Cebu, Philippines.
Developed and facilitated new hire orientation and ongoing employee training to support changes in the call center.
Managed and directed workflow for a staff of two trainers and one communications administrator.

QUALIFIED & CERTIFIED

University of Central Florida (UCF) Coding Boot Camp

Six-month, full-stack developer program.
Includes hands-on and project-oriented instruction.
Front-end development using HTML, CSS, JavaScript, jQuery, and responsive design.
Server side development using Node.js, MySQL, and PHP.
Git deployment, algorithms, and design patterns.

Florida Professional Teacher Certificate (DOE# 832197)
Mississippi State University, Master of Science, Systems Management
State University of New York at Geneseo, Bachelor of Arts, Political Science

PASSION

Solving Problems

Developing and using technology to enhance processes and user experiences for students and customers.

Training & Coaching

Strong track record of motivation, mentoring, and helping others achieve their professional and learning goals.

Volunteering

Provide one-on-one career support to underserved college students through the SCS Noonan Scholars program.

Career Advisor Solution for Educators (CASE)

CASE is a full-stack, case management web application that allows career advisors to create, update, and view student information. MERN scaffold that includes a React UI with Bootstrap 4 elements, Express and Node server-side technologies, and a Mongo database for persistent storage of student data. Passport is used for user authentication.

Ocean Air Rentals (OAR)
Manager Portal (OAR)

OAR is a full-stack application designed to allow customers to reserve beach equipment. Includes a Manager Portal to track reservations and inventory. Uses mySQL and Sequelize, Node.js, Express server, JavaScript. Includes Weather npm and Google Places API to display real-time beach data. Twilio messaging npm is used to text reservation confirmations.

Man's Best Friend Finder

Man's Best Friend Finder is a full-stack application designed to match you up to your next greyt companion. Uses Node.js, Express server, JavaScript, and a Bootstrap front-end interface.

Crystal Kaleidoscopes - Click Game

Crystal Kaleidoscopes is a simple click counter game. Designed using HTML with Bootstrap elements, CSS, JavaScript, and jQuery.

Best SNL Hosts - Giphy API

A fun app designed using Bootstrap, JavaScript, and jQuery. Dynamically creates a list of gifs using data from the Giphy API.

Bamazon - Node.js and mySQL

Bamazon is a storefront app that allows a customer to order items stored in an SQL database. JavaScript functions and SQL queries power a Node.js CLI.

Natalie Roberts

About Me

RESUME

JOB WELL DONE

Signature Professional Achievements:

HARD WORK

Employment History:

QUALIFIED & CERTIFIED

PASSION

Technical Projects

What I have created...

CONTACT ME